Every order. One place.
Order management for distributors still running on WhatsApp, email, and elbow grease.
Integrates with tools you already use
Sync your accounting data automatically
Between the order and the invoice, everything is manual
Your accounting software handles the books. But who handles the order coming in on WhatsApp, the back-and-forth on quantities, and the retyping? Right now, that's people and phone calls.
Scattered orders
WhatsApp Business is on one phone. Only one person checks it. Email orders go to a shared inbox nobody watches consistently. Phone calls don't get written down. Orders fall through.
The conversation gap
Most orders need refinement. The buyer wants replacements, quantities change, something's out of stock. These conversations happen across channels with no single thread to follow.
Manual invoicing
Once the order is finally confirmed, someone retypes it into your accounting software. Prints invoices and loading sheets. Changes come in? Reprint. Issue on delivery? Manual credit note. Every keystroke is a chance for error.
One inbox. One conversation. One click to invoice.
Every order flows into one place. Your team refines it with the buyer in the same thread. When it's confirmed, the invoice writes itself.
Every channel, one inbox
WhatsApp, email, phone notes. Everything lands in one place. Your whole team sees it, not just the person holding the phone.
Refine and confirm
Chat with the buyer in the same thread. Substitutions, quantity changes, availability checks. When it's ready, confirm with one click. Soon: AI reads the conversation and pre-populates the order for you.
Invoice automatically
Confirmed orders push directly to your accounting software. Invoices, credit notes, no retyping. Changes sync both ways.
Three things, done properly
Unified Inbox
All customer conversations in one place. WhatsApp, email, phone notes. Every team member can see and respond. No more "check with the person who has the phone."
Order Management
Capture orders from conversations. Track status from draft through confirmed. Handle amendments and substitutions without losing the thread.
Accounting Sync
Push invoices and credit notes to your accounting software automatically. No manual data entry. Changes flow through. Your books stay current without the admin burden.
From conversation to invoice
How an order moves through Krated, from the first message to the final invoice.
Unified Inbox
WhatsApp Business is on one phone. Only one person checks it. Email orders sit in a shared inbox. Phone calls live in someone's notebook. Krated puts every message in one place your whole team can see.
See how it worksOrder to Invoice
Your admin retypes every confirmed order into your accounting software. Prints invoices. Reprints when something changes. Creates credit notes by hand. Krated pushes confirmed orders through automatically.
See how it worksBuilt for food and beverage distributors
You buy from manufacturers, sell to retailers and restaurants, and take orders on WhatsApp, email, and phone calls. We built this for you.
For distributors running 3-25 routes
You move dairy, meat, bakery, beverages, or dry goods to retailers and restaurants. Right now your team takes orders on WhatsApp and email, confirms by phone, and retypes everything to invoice. Krated gives your whole team visibility into every order and pushes confirmed orders straight to your accounting software.
- Every order in one inbox, however it comes in
- Refine orders with buyers in one conversation thread
- Invoices and credit notes sync to your accounting software
Typical team: 6-100 employees
For wholesalers managing hundreds of accounts
You supply food and beverage products to a broad customer base. Orders come in from everywhere. Your admin team spends hours retyping orders and chasing confirmations across WhatsApp and email. Krated puts every conversation in one place and eliminates the double entry.
- One inbox for every customer conversation
- Handle order amendments without losing track
- Invoices flow straight to your accounting software
Typical team: 20-100+ employees
Not what you're looking for? Krated is purpose-built for food and beverage distribution. If you need retail POS, manufacturing ERP, or enterprise supply chain software, we're not that. We do one thing well: help mid-market distributors stop retyping orders and start invoicing automatically.
Ready to stop chasing orders?
15 minutes. No pitch deck. Just a conversation about how your operation runs today and where the gaps are.